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Category: Unions

How Does Union Organizing Begin?

As I have been explaining on my blog and podcast, the Biden administration may cause a turning point in the decline of unions as it does everything it can to support unions.

Currently, only 6% of the private workforce is unionized and 34.8% of the public workplace is unionized. The rate of overall unionization has declined from 20.1% or 17.7 million workers in 1983 (the first year for which there is data on unionization from the BLS) to 10.8% or 14.3 million workers in 2020. There are 7.2 million union members in the public sector and 7.1 million in the private sector.

Many businesses have never experienced union organizing. However, that may be about to change as I mentioned on the post with my last podcast episode. The Biden administration is the most pro-union presidency in decades. It is continuing to do more to help unions grow by encouraging the passage of the PRO Act, speaking in support of union campaigns (such as the campaign at Amazon), and the creation of a task force to find ways to support union organizing.

All of this leads to the important question…

How do Campaigns to Unionize a Company Begin?

There are two ways that unions seek to organize a company: employee driven and union driven campaigns. There are some major differences in both of these campaigns. Below are the major elements of each type of campaign.

1. Employee Driven Campaigns

An employee driven campaign is typically caused when employees want a union to fix some issue that they have with the company.

The most common issues that causes employees to seek a union are:

a. Unfair compensation

Employees may seek a union because they believe that the union will result in them receiving higher pay or more benefits. This may especially be the case if the employees are underpaid compared to others within their industry and geographic area.

b. Bad boss or supervisor

A poor supervisor that treats employees unfairly, plays favorites, and is generally unpleasant is one of the most common causes of a union organizing drive by employees. A union may be able to file grievances and represent employees that are unjustly terminated or disciplined.

Of course, on the flip side, unions also represent and sometimes get employees reinstated that should clearly not be such as this railroad engineer that defecated on a train-car Knuckle, threw toilet paper covered feces out the window of the train, and told his manager that he had left a present for him.

c. Poor safety record

The pandemic has increased employee concerns about safety. Employers that do not respond to safety problems are more at risk to unionize.

d. Poor job security

Employers that fire employees without good cause or treat employees unfairly and replace employees that should not be terminated may cause employees to feel that a union can protect their jobs.

e. Not being treated as well as employees elsewhere

If other employers are offering better pay or benefits, especially if they are unionized, then that may cause employees to seek a union.

f.   Employee coming from another unionized facility

Employees that used to work at a unionized facility may be more likely to try to establish a union at a new place of business if they had a good experience with the union.

g. Ignoring employee complaints

Employers that ignore complaints of employees risk employees believing that a union could solve the problem.

2. Union driven campaigns

Union driven campaigns, those started by a union, differ from employee driven campaigns in a number of ways. Most unions, at least the major ones, have employees that are tasked with organizing companies (union organizers). These workers may try a variety of tactics to organize a company. For some unions this may be targeting their typical worksite (like the UFCW targeting food processors). Others may have selected specific companies that they wish to organize (like the UAW trying to organize the Volkswagen facility in Chattanooga, Tennessee that has failed repeatedly).

The typical targets for unions have the following characteristics.

a. Major companies

Unions typically target major companies where they can exert political and community pressure on the company to organize.

b. Within the union’s typical sphere

Unions typically, but not always, try to focus on groups of employees that they are familiar with to organize. For example, the United Auto Workers (UAW) focuses on car manufacturing and other manufacturing employers.

c. Target for many years

Unions will typically select a company that they wish to unionize and show up every year to try to build on their support. Organizing is a long game and it may take time before the union is successful in organizing a facility.

d. Vulnerable because of other unionized facilities in the area

Targets that are vulnerable because they are located in areas with a lot of unions are often selected. If there are unions in an area, then it is likely that workers are more familiar with unions and may be more inclined to unionize. Of course, there is also the possibility that workers in an area have seen unions fail to protect jobs or protect jobs of workers who deserved to be fired, which may cause them to be less inclined to unionize.

e. Desire for large units over small ones

Unions target companies that are bigger to try to get more members, or at least the campaigns that are started by unions tend to begin this way. The median bargaining unit size is only 26 employees. Small employers can often be organized easier than larger units.

f. Contacted by employees to run a campaign

Finally, unions often take over campaigns once they are contacted by employees about forming a union. In these circumstances, much of the groundwork has been done for the union to begin organizing the facility’s workforce. It is not a union initiated campaign, but unions that receive requests to assist often jump at the chance because it is an easy way for them to secure members.

Once a union decides that a company is a target, then the union will often assign organizers to conduct the campaign until the union wins, it becomes obvious that the union will not win, or the organizers find that their time is better spent targeting other companies.

How do unions typically campaign?

3. Common Tactics by a Union in a Campaign

Unions have a number of tactics that are common in their campaigns. Of course, some campaigns are larger than others and some even involve the infamous corporate campaign, which you can read about here.

The most common tactics in a normal union organizing campaign are the following:

Fliers

Unions are likely to come to the facility, at least pre-COVID, and pass out fliers to employees in the parking lot or as they leave the facility/building if the company lacks a no-solicitation policy. 

Social media

Social media is a great tool for unions to organize meetings with employees and inform employees about unions.

 Reaching out to employees at home

Unions will try to obtain employee addresses so that they can visit them at their homes without having to come to the facility. People at their homes may be more or less open to these visits. Many employees find this to be an invasion of their privacy. Once an election is filed, employers are required to provide unions with the names, addresses, cell phone numbers and employee addresses of eligible bargaining unit employees (an Excelsior list).

Events

Unions will hold events where employees can learn about the union and the union will attempt to recruit employees that can encourage other employees to sign union authorization cards.

Email

If unions have access to email, then they will often use it to share information and invitations to union sponsored events.

Text messages/phone calls

Much in the same way as email, unions will use employee phone numbers to provide information to employees.

Target supervisors

Some unions will attempt to place a supervisor in an awkward position or make them susceptible to a possible unfair labor practice. They may do this by calling out behavior of the supervisor (whether those complaints are justified or not) or encouraging employees to report any interactions with supervisors. Supervisors need to be especially careful with their friends and relatives that work at the facility. These individuals can, and do, make reports about supervisors to the union that can lead to unfair labor practice charges against the company that names the supervisor.

Company email

In the past, unions were allowed to use company emails to communicate with employees for the purpose of organizing and other non-business purposes (this was the Purple Communications standard). This rule was overturned by the Trump NLRB board in Caesars Entertainment Corp, which reinstated the 2007 standard that allowed an employer to ban all non-business email communications. It is expected that the Biden board will go back to the Purple Communications standard at some point in the future.

Aim to file unfair labor practice charges

Unions will file unfair labor practices against employers for activity that violates the National Labor Relations Act. As a bonus for the union, if there is an election the unfair labor practices charges that involve activity occurring during the election can result in the NLRB throwing out the election results and conducting a new election if the employer wins.

Salts

Unions may have union members seek to be hired by the employer that they are targeting. This is called salting. It is essentially a way for the organizers to gain an inside look at the facility and the ability to do more than they can do as outsiders (they may be able to talk to employees or solicit them inside the facility).

Conclusion

If you would like to learn more about responding to union organizing, how employees can decertify (get rid of) a union, and other information about union organizing you can read the following posts on my blog and my podcast, Employment Law Problems:

●       How to Respond to Union Organizing: https://texaslaborlawblog.com/respond-union-organizing/

●       How to Get Rid of A Union: https://texaslaborlawblog.com/how-to-get-rid-of-a-union/

●       Amazon and responding to union organizing: https://podcasts.apple.com/us/podcast/amazon-and-responding-to-union-organizing/id1559744548?i=1000518395454

The information provided in this blog is for educational purposes only and is not legal advice. If you need legal advice, then you should speak with a lawyer about your specific issues. Every legal issue is unique. A lawyer can help you with your situation. Reading the blog, contacting me through the site, emailing me or commenting on a post does not create an attorney-client relationship between any reader and me.

The information provided is my own and does not reflect the opinion of my firm or anyone else.

Amazon and Union Organizing

In the most recent episode of my podcast (https://open.spotify.com/episode/2WmK1YxI8O9SOxeEnpqWNF?si=ibYbQMwHS4-sSjh0K60D9A) I discuss Amazon’s recent union organizing drive and what companies can do in a union organizing campaign.

Why do companies and HR professionals need to educate themselves on union organizing?

It is resurging under the Biden Administration. 

This month Amazon won a union election at one of its warehouses (the results are still being challenged). This week President Biden signed an Executive Order on Worker Organizing and Empowerment. Yesterday, President Biden delivered an address to a joint session of Congress

As a result of the Executive Order, Vice President Harris will chair a task force to find ways to encourage worker/union organizing and collective bargaining. The task force may propose new laws, regulations, and other changes to support union organizing. 

During Biden’s address yesterday, he said “Wall Street didn’t build this country. The middle class built this country. And unions build the middle class. And that’s why I’m calling on Congress to pass the Protecting the Right to Organize Act – the PRO Act — and send it to my desk to support the right to unionize.” If Congress passes the PRO Act it would end right to work laws, make union organizing easier and, make it harder to be a gig worker or independent contractor. Just three more Senators are needed before the PRO Act will be brought to the Senate floor for a vote

All of these events make understanding union organizing even more important for businesses and human resources professionals. Companies and human resource representatives that are unprepared will make mistakes that could lead to liability and lawsuits. 

What is in this Episode?

In this episode, I discuss the recent union organizing drive at Amazon including some of the reasons that employees may have voted for a union and why the employees ultimately voted down the union.  

I also explore how organizing drives typically begin and the differences between the two types of organizing drives: union driven and employee driven. I analyze what causes these two different types of campaigns to start and what employers can do before a campaign begins.

Finally, I discuss what an employer can do during a union organizing campaign. I also review the concept of TIPS (threaten, interrogate, promise, or spy) so that employers can learn the basics of what they cannot do in a union organizing drive.

You can learn more about this issue from my blog post on the topic: https://texaslaborlawblog.com/respond-union-organizing/ or on the podcast episode (https://open.spotify.com/episode/2WmK1YxI8O9SOxeEnpqWNF?si=ibYbQMwHS4-sSjh0K60D9A).

The information provided in this blog is for educational purposes only and is not legal advice. If you need legal advice, then you should speak with a lawyer about your specific issues. Every legal issue is unique. A lawyer can help you with your situation. Reading the blog, contacting me through the site, emailing me or commenting on a post does not create an attorney-client relationship between any reader and me.

The information provided is my own and does not reflect the opinion of my firm or anyone else.

 

Responding to a Corporate Campaign

Image of a target with a lot of arrows to symbolize a company becoming the target of a corporate campaign.
Photo by NeONBRAND on Unsplash

You are a company leader. You’re getting ready for work. You turn on the television and see the name of your company blasted all over the news. You discover that there is a group that is very publicly advocating for a change in the company’s policies, or worse, you find out they want the company to close down altogether. You’re stunned. It’s your worst nightmare to see your company’s name dragged through the mud.

What can you do? You fear the answer is nothing.

Thankfully, that’s not the case. There are some steps that companies can take to respond to actions such as this, and that includes properly responding to what is called a “corporate campaign.”

What is a Corporate Campaign

A corporate campaign begins when enough people are motivated by some issue or action that the company has taken and these individuals attempt to force the company to change their position or correct what they did. A corporate campaign may or may not involve employees. It may involve stockholders, students, members of the community where the business is located, a union, customers, or even people with no relation to the company.

An example of this would be a university that has students asking it to divest from Israeli companies or companies that do business in Israel (see examples here and here. You may notice that the articles have very different views on the same event. Strong opinions on both sides are often present in corporate campaigns as they tend to focus on a hot-button issue.). 

A corporate campaign is different than a union campaign (you can read about those here). A union campaign has the goal of having the employees at the facility unionize. Sometimes, but not always, a union may use tactics from a corporate campaign to boost their own union organizing at a company. 

What Issues May be the Subject of the Corporate Campaign

While a corporate campaign can be about any particular issue, the most likely issues to initiate a corporate campaign are similar to those in a union campaign.

The most common issues of a corporate campaign are: 

  • Higher wages
  • Improved safety
  • Gender wage gap issues
  • Diversity issues
  • Environmental issues 
  • Investments in a particular country 
  • Members of the community not wanting a business of that type in the community (e.g. opening a prison or a garbage dump near/in a community)
  • Accusations of monopoly  
  • A union organizing drive
  • Urging the company to take a stance on a particular political issue
  • Ethical issues (e.g. the treatment of animals at a food processing facility)
  • Job related issues (e.g. accusations that the company is sending jobs overseas or closing a facility)

What A Corporate Campaign May Look Like

The main goal of a corporate campaign is to get the company to change or adopt a particular position or policy. Whoever is running the corporate campaign will use whatever means they can to put pressure on the company to increase the chances that the campaign is successful. 

There are a number of strategies that the organizers may employ to conduct the corporate campaign such as:

  • Passing out fliers in the parking lot or in front of the building
  • Protesting or holding signs in front of the building
  • Employees going on strike
  • Seeking to get media coverage of the campaign
  • Starting a Facebook group, Instagram page, Twitter handle, or a podcast to release information about the company and to target them online
  • Letter or email bombing the company by sending a tsunami of emails or letters to the company
  • Contacting members of the Board of the company
  • Protesting outside the homes of members of the company’s board or executive team
  • Going to shareholder meetings and requesting a vote on an issue
  • Filing charges through the National Labor Relations Board
  • Making accusations against the company anonymously and/or against anonymous employees of the company (these are obviously difficult to disprove)
  • Trying to get hired by the company to report about it or try to take actions against the company from the inside (this is called salting)
  • Seeking out community leaders to address the issue and the company. These can include politicians, celebrities, religious leaders, and other people with influence.
  • Filing administrative claims with OSHA, wage and hour claims, discrimination claims, and other claims
  • Sharing content about the company online, in emails, and other mediums to shareholders, employees, customers, and members of the general public

The main goal of all of these tactics are to change the direction of the company and get them to adopt certain policies.


Is There Any Way to Prevent Being a Target

Attempting to prevent a corporate campaign is key. The best thing that could happen to you as a company regarding corporate campaigns is to never become the target of one in the first place. There are many companies that will never experience this such as small companies or companies in non-controversial industries.

There are a few ways that companies can lessen the likelihood that they will become a target of a campaign. The main goal of these efforts is to ensure that the company is in compliance with the law and employees are happy. You can do this by:

  • Seeking feedback from employees
    • Hold town halls to hear and address employee complaints and concerns (quarterly or monthly meetings with all employees in one meeting or holding enough meetings so that all employees can attend).
    • Have meetings with representatives from different areas of the facility if the business is too large to have meetings with large numbers of employees. These representatives should seek input from their coworkers so that they can bring any issues to management. 
    • Conduct stay and exit interviews. Stay interviews are annual interviews with employees to get feedback from them, discuss what they are doing well, and what can be done better. Exit interviews are meetings with employees that are leaving and can be used to determine where the company can improve.
    • Have a suggestion box.
    • Make sure that you have an open-door policy. 
    • Encourage managers and members of the HR team to walk the floor and interact with employees on a daily basis. 
    • Have a complaint procedure that allows employees to report problems to multiple members of management and escalate as appropriate
  • Providing professional development training for managers on a variety of topics. You can read about the suggested topics on my post: How to Train Your Supervisor. Managers are often a source of potential lawsuits for companies either because of their failure to act or acting in the wrong way in a given situation. It is cheaper to train a manager than it is to defend a lawsuit. It also makes your company a better place to work. 
  • Conduct wage audits to determine whether your wage rates are competitive (i.e. fair) and you are not engaging in disparate treatment of any protected group (i.e. no group of employees in any protected class (e.g. gender, age, race, etc.) is being paid less than other employees in the same job, with the same experience, and other relevant factors).
  • Keep good relations with the stakeholders in the company and members of the community.
  • Conduct anti-harassment and bystander training for employees so that they can address situations if no manager is involved in the incident. 
  • Conduct safety audits of the facility to ensure that the employees are safe. You can read more about how to do this in my article on how to improve workplace safety.  

What to Do Once a Corporate Campaign Begins

Unfortunately, sometimes even with taking these precautions a corporate campaign will take place. Large companies are much more likely to be pressured and consider making changes due to a corporate campaign due to their public exposure. In a similar way, you will see corporate campaigns a lot more frequently in controversial industries. After the company becomes aware of a campaign, a company needs to act quickly. 

There are a number of things a company may need to do in a campaign. Determining what to do in a campaign requires examining the extent of the campaign, the weaknesses of the company, and the particular issues that are being raised by the group. 

There are a few steps that apply in any campaign:

  • Continue meeting with employees to address issues that they may raise. 
  • Ensure that confidential materials, such as contact information for the executive team and board members, are secure on company devices and shared files. 
  • Develop a team, which may include outside help, to determine how to best address and respond to issues that the group raises. 
  • Continue to maintain good relations with members of the community, the board if any exists, employees, and other stakeholders. 
  • Assess the weak points that are present in the company, which may include supervisors, policies that need changes, or other issues. 
  • Work to resolve the issues that are being raised to the extent that they should be resolved. This will depend on the issues that are being raised and the appropriateness of correcting them during the campaign. If a union is involved, then the company may not be able to make changes without violating the National Labor Relations Act even if the company was not aware of the issue before the campaign began.  You can read more about responding to union organizing here.

Companies must address the specific problems of the campaign and develop a well-tailored plan to resolve the problems raised by the campaign. 

Conclusion

Corporate campaigns are difficult to respond to. They can focus on any particular issue and arise unexpectedly. Companies, especially public companies, need to be prepared to respond to a potential corporate campaign. Again, being proactive and acting to prevent one from occuring in the first place is your best route as a company. If this is not possible, then the company should make a plan soon after a campaign begins. 

The information provided in this blog is for educational purposes only and is not legal advice. If you need legal advice, then you should speak with a lawyer about your specific issues. Every legal issue is unique. A lawyer can help you with your situation. Reading the blog, contacting me through the site, emailing me or commenting on a post does not create an attorney-client relationship between any reader and me.

The information provided is my own and does not reflect the opinion of my firm or anyone else.

Brett Holubeck (of Houston, Texas) is the attorney responsible for this site.